by Ozark Mountain

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Store Policy & Shipping Page

Ozark Mountain wants you to be 100% satisfied with your order!

* Orders or Catalog Requests *
Live Phone Service 24 hours / 7 Days.
All On-line items may also be purchased by phone, fax or mail. See "Contact Us". If ordering a sale item - please let us know you are ordering from the web.
($15.00 service charge on returned checks)

* Shipping *

Domestic Shipping Charges Chart

Shipping & Handling Charges - Calculated Automatically*

   Under $50.00 = $8.99    $200.01 to $300.00 = $15.99
   $50.01 to $100.00 = $10.99    $300.01 to $400.00 = $17.99
   $100.01 to $200.00 = $13.99     Over $400 = FREE

*** Shipping charges shown on confirmation page will not be correct for Alaska, Hawaii, International and Canadian orders. These orders will be shipped by UPS or US Mail and actual shipping charges will be billed.***

Shipments to USA addresses will ship via FedEx, UPS or US Postal Service.

Expedited Shipments

Expedited shipments are available upon request. Expedited freight charges will be billed at actual cost, and the automatically calculated charges will not be correct. Please make requests in the comments section of the checkout page, or contact us with any questions. Please leave daytime contact number as we will not ship expedited until you approve the charges.

International Shipping Charges

Please include any additional shipping information or requirements in the comments section of the checkout page, or contact us with any questions. We will contact you with shipping charges for your order prior to shipping if you request in comments.

* Returns *
Please call for a return authorization number. This will ensure quick & correct exchanges or credits. Returns should be handled as soon as possible (within 30 days). Returned items must be in a clean and unused condition. Customer is responsible for all freight charges on returns unless product is defective. 

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